Privacy Policy

1. Information We Collect

When you request a freight quote or otherwise contact us through this website, you may provide information such as:

• Your name, company name, email address, and phone number.
• Pickup and delivery city/state information.
• Requested equipment type and target pickup date.
• Freight details such as commodity, weight, dimensions, pallet count, appointment information, and special shipment requirements.
• Other information you choose to include in a message or inquiry.

2. How We Use Information

We use information submitted through the website to respond to inquiries, evaluate freight requirements, prepare or discuss transportation solutions, coordinate communications with prospective customers or carrier partners, maintain business records, protect the website from abuse, and operate and improve our services.

Always Brokering does not sell personal information submitted through its freight quote form.

3. Freight Quote Submissions and Formspree

Our website uses Formspree to process freight quote form submissions. Information you submit through the form is transmitted to Formspree for processing, stored within our Formspree account, and may be delivered to our designated business email so that we can respond to your request.

Please avoid submitting sensitive personal information that is not necessary for us to evaluate or coordinate a freight request.

4. Website Analytics and Cloudflare

We use Cloudflare to host, secure, deliver, and measure the performance of our website. Cloudflare Web Analytics provides aggregate website and performance information. According to Cloudflare, its Web Analytics product does not use cookies or local storage to collect usage metrics and does not track individual visitors across customer websites.

Cloudflare may separately process limited technical information that is necessary to provide network, security, and website-delivery services.

5. Cookies and Similar Technologies

Always Brokering does not use advertising cookies through the current version of this website. Cloudflare Web Analytics is configured as a cookie-free analytics service. Cloudflare may use strictly necessary technologies for security, traffic management, or other infrastructure functions.

6. Sharing of Information

We may share information with service providers that help us operate the website or process business communications, such as Formspree and Cloudflare. We may also disclose information when reasonably necessary to comply with law, protect rights or safety, investigate misuse, or respond to lawful requests.

If a freight inquiry develops into an actual transportation transaction, additional information may be exchanged with appropriate shippers, carriers, service providers, or other parties as reasonably necessary to arrange or support that transaction.

7. Data Retention

We retain information for as long as reasonably necessary for the business purpose for which it was collected, to maintain appropriate records, resolve disputes, protect our business, or satisfy applicable legal or contractual obligations. Retention periods may vary depending on the type of information and the nature of the relationship.

8. Data Security

We use reasonable administrative and technical measures intended to protect information handled through the website. No internet transmission or storage system can be guaranteed to be completely secure.

9. Your Choices and Requests

You may contact us to ask about personal information you submitted through this website or to request that we correct or delete it, subject to information we may need to retain for legitimate business, legal, security, or recordkeeping purposes.

10. Children's Privacy

This website and our freight brokerage services are intended for businesses and adults. We do not knowingly solicit personal information from children through the freight quote form.

11. External Links

Our website may link to third-party websites or social media platforms. Their privacy practices are governed by their own policies, not this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy when our website, service providers, or business practices change. The effective date at the top of this page indicates the current version.

13. Contact Us

For privacy questions or requests, contact:

This policy is intended to describe the website's current data practices. It is not a substitute for legal advice regarding privacy laws that may apply to a particular business, customer, shipment, or jurisdiction.